AB Moving’s Frequently Asked Questions
Are you a licensed mover?
Yes, we are a full-service moving company licensed by the state of Texas.
TXDMV #: 000571862b
Are my things insured?
We carry the standard coverage that is required by the Texas Department of Motor Vehicles. Additional insurance is available.
Do you charge by the item or by the hour?
Our professional moving services are available at hourly rates or by flat rate. If you would prefer a flat rate, click here to submit the item details of your move. If you would like to move on an hourly rate, or if you are unsure, call now and an experienced moving representative will assist you.
Do items have to be disassembled?
Yes. The movers will dissemble and reassemble an item for you at a nominal fee, if you are choosing a flat rate move. If you choose hourly, you pay only the hourly rate and there is no additional fee – please request this when scheduling your move. If you are selecting the option to pay for your move hourly, the same hourly rate will apply for this service. If you are choosing our flat rate option, we can quote your move including this service.
Can I leave items in dresser drawers?
Yes, but please remove all breakables within furniture drawers. Remove all items out of armoires and dressers with non-secured doors.
Do you sell boxes?
Yes, we sell all type of moving materials. Moving boxes and packing supplies can be provided and will be charged per consumption. When you order from AB Moving, you get the same packing supplies our Texas moving professionals use.
What forms of payment are accepted?
AB Moving accepts cash, debit and major credit cards. There is a convenience fee for credit card payments. Cash must be exact, the movers do not carry change.
Will the movers call me prior to arrival on the day of my move?
Yes. The dispatch agent or your moving crew will call 20-30 minutes prior to arrival on moving day. Each move estimate is given a one to two hour arrival window.
Do hanging clothes need to be boxed?
Yes. All items that can be boxed must be boxed including but not limited to clothes, pictures, lamps, and electronics. All boxes must be sealed on top and bottom.
What items will not be taken?
Prohibited items include: flammables, guns, unboxed items, live plants, pottery, and pool tables.
Can you load or unload a rental truck?
Yes. Our movers are full-service and will cater to your budget and moving needs.
Are there hidden costs?
No. All costs will be provided to you prior to the move date in your moving estimate. Please be sure and have your keys ready to your new residence, as there is a fee assessed if our movers have to wait to unload.
Do you offer discounts?
During non-peak times, we can provide a discount. Veterans as well as Senior Citizens receive 5% off the hourly rate.